TURNAROUND TIMES FOR NON-E-COMMERCE PLACED ORDERS
The turnaround times below are average lead times for standard products not ordered online through orbus.com; extenuating circumstances may require times to be adjusted.
IMPORTANT CONSIDERATIONS
GRAPHIC PROOF APPROVALS
- Production times are based on graphic proof approval.
- Orders must be received with artwork by noon central time to be counted as a pre-production day.
- Same day shipping is available on a number of hardware only products including lights, literature racks, banner stands, Coyote, Hopup, Formulate Essential, Embrace, Zooms, Outdoor Tents & Xclaim. Hardware ordered by Noon CST ships same day.
- Turnaround days for graphic orders placed on Orbus.com eliminates the pre-production days published in the below chart.
GRAPHIC PROOF APPROVALS
- For graphic orders placed on Orbus.com, e-proofs are presented in the Shopping cart unless artwork assistance is required/selected.
- For graphic orders placed through a sales representative, electronic proofs are sent via email. › Artwork quality affects the time it takes to prepare files for print.
- For any rush project, proof approval time will be specified by the Art Coordinator and will be listed in your e-proof approval email. Most rush projects will require proofs to be approved within the hour to accommodate original requested ship date.
- All proofs must be approved by noon central time in order to be considered a production day for products requiring two or more pre-production days.
› Hard copy proofs are available upon request with an additional charge and require one extra business day for turnaround time.
Graphic Turnaround Times: Requires One Pre-Production Day
Banners
Hopup & Embrace Graphics
| Quantity | Production Days |
|---|---|
| 1-10 | 2 days |
| 11-20 | 3 days |
| 21-50 | 4 days |
| 51-80 | 5 days |
| 81-100 | 6 days |
| 101+ | Ask for lead time |
Hopup & Embrace Graphics
| Quantity | Production Days |
|---|---|
| 1-3 | 3 days from approval |
| 4-10 | 4 days from approval |
| 11-15 | 5 days from approval |
| 16+ | Ask for lead time |
Table Throws
Outdoor Flags & Signs
| Quantity | Production Days |
|---|---|
| 1-3 | 2 days |
| 4-10 | 3 days |
| 11-20 | 4 days |
| 21-30 | 5 days |
| 31-50 | 6 days |
| 51+ | Ask for lead time |
Outdoor Flags & Signs
| Quantity | Production Days |
|---|---|
| 1-4 | 2 days |
| 5-10 | 3 days |
| 11-20 | 4 days |
| 21+ | Ask for lead time |
Vinyl Hanging Banners (13oz. Vinyl, 13oz. Scrim & 18oz. Scrim)
Vector Frame Banners & Vector Frame Hanging Light Boxes (Standard & Backlit)
| Quantity | Production Days |
|---|---|
| 1-10 | 2 days |
| 11-20 | 3 days |
| 21-50 | 4 days |
| 51-80 | 5 days |
| 81-100 | 6 days |
| 101+ | Ask for lead time |
| Quantity | Production Days |
|---|---|
| 1-3 | 3 days from approval |
| 4-6 | 4 days from approval |
| 7-10 | 5 days from approval |
Formulate Essential/Master Backwalls & Backlit Kits - no accents (TT, 8', 10', 20', Lite), Modulate Banners
Popup Panels
| Quantity | Production Days |
|---|---|
| 1-6 | 3 days from approval |
| 7-15 | 4 days from approval |
| 16+ | 5 days from approval |
Popup Panels
| Quantity | Production Days |
|---|---|
| 1-6 | 3 days from approval |
| 7-24 | 4 days from approval |
| 25-36 | 5 days from approval |
| 37-50 | 6 days from approval |
| 51+ | Ask for lead time |
Graphic Turnaround Times: Requires Two Pre-Production Day
Outdoor Tents & Umbrellas
1 tent = 1 canopy, 1 backwall, & 1 half wall
Formulate Master Backwalls & Accents (8', 10', 20')
Hanging Structures (12’ and under)
1 tent = 1 canopy, 1 backwall, & 1 half wall
| Quantity | Production Days |
|---|---|
| 1-4 | 3 days |
| 5-10 | 4 days |
| 11+ | Ask for lead time |
Formulate Master Backwalls & Accents (8', 10', 20')
| Quantity | Production Days |
|---|---|
| 1-3 | 2 days |
| 4-6 | 4 days |
| 7-10 | 5 days |
Hanging Structures (12’ and under)
| Quantity | Production Days |
|---|---|
| 1-3 | 3 days |
| 4-6 | 4 days |
| 7-10 | 5 days |
Fabric Hanging Banners (Display Poly, Oxford & Outdoor Canvas)
Detachable & Rigid Custom Graphics
Modulate Kits
| Quantity | Production Days |
|---|---|
| 1-10 | 2 days |
| 11-20 | 3 days |
| 21-50 | 4 days |
| 51-80 | 5 days |
| 81-100 | 6 days |
| 101+ | Ask for lead time |
Detachable & Rigid Custom Graphics
| Quantity | Production Days |
|---|---|
| 1-10 | 2 days |
| 11-20 | 3 days |
| 21+ | Ask for lead time |
Modulate Kits
| Size | Production Days |
|---|---|
| 10’x10’ | 3 days |
| 10’x20’ | 4 days |
| 10’x30’ | 5 days |
Fabric Conference Walls, Fabric Tablet Stands and Counters
Formulate & Vector Frame Fabric Towers
| Quantity | Production Days |
|---|---|
| 1-3 | 3 days |
| 4-6 | 4 days |
Formulate & Vector Frame Fabric Towers
| Quantity | Production Days |
|---|---|
| 1-3 | 3 days |
| 4-6 | 5 days |
| 7-10 | 6 days |
Xclaim Kits
Orbital Truss Kits
Vector Frame Exhibits, Formulate Designer Series & Hybrid Pro Modular (10'x10' & 10'x20')
| Quantity | Production Days |
|---|---|
| 1-3 | 3 days |
| 4-6 | 4 days |
| 7-10 | 5 days |
Orbital Truss Kits
| Size | Production Days |
|---|---|
| 10’x10’ | 3 days |
| 10’x20’ | 4 days |
| 20’x20’ | 5 days |
Vector Frame Exhibits, Formulate Designer Series & Hybrid Pro Modular (10'x10' & 10'x20')
| Size | Production Days |
|---|---|
| Kiosk | 3 days |
| 10’ | 4 days |
| 20’ & 30’ | 5 days |
| *Call for quantities higher than 1 |
Graphic Turnaround Times: Requires Three Pre-Production Day
Hanging Structures (14’ & over)
| Quantity | Production Days |
|---|---|
| 1-3 | 4 days |
| 4-6 | 6 days |
| 7-10 | 8 days |
Fabric Funnels & Arches
| Quantity | Production Days |
|---|---|
| 1-3 | 4 days |
| 4-6 | 6 days |
| 7-10 | 8 days |
Formulate & Vector Frame Dynamic Light Kits
Custom-designed animation
Custom-designed animation
| Quantity | Production Days |
|---|---|
| 1-3 | 2 days |
| 4-6 | 3 days |
| 7-10 | 4 days |
Requires Six Pre-Production Day
Fabric Rooms & Video Walls
| Quantity | Production Days |
|---|---|
| 1 | 4 days |
Requires Nine Pre-Production Day
Formulate Fusion 20’x20’, 20’x30’ & Hybrid Pro Modular 20’x20’ Kits
| Quantity | Production Days |
|---|---|
| 1 | 6 days |
*Counter turnaround times fall under the specific product line (example: Hopup Counter - falls under Hopup Turnaround time)
Graphic Turnaround Times: Requires One Pre-Production Day
ADA Lens Turnaround Times: Requires 2-3 weeks from graphic proof approval
Flat System
Wall Frames
Suspending
| Quantity | Production Days |
|---|---|
| 1-10 | 1 day |
| 11-25 | 1 day |
| 26-50 | 1 day |
| 51-100 | 2 days |
| 101+ | 2 days |
Suspending
| Quantity | Production Days |
|---|---|
| 1-10 | 1 day |
| 11-25 | 2 days |
| 26-50 | 2 days |
| 51-100 | 3 days |
| 101+ | 4 days |
Directories
Desk
| Quantity | Production Days |
|---|---|
| 1-10 | 2 days |
| 11-25 | 3 days |
| 26-50 | 3 days |
| 51-100 | 5 days |
| 101+ | 7 days |
Desk
| Quantity | Production Days |
|---|---|
| 1-10 | 1 day |
| 11-25 | 1 day |
| 26-50 | 1 day |
| 51-100 | 2 days |
| 101+ | 2 days |
Projecting
| Quantity | Production Days |
|---|---|
| 1-10 | 1 day |
| 11-25 | 2 days |
| 26-50 | 2 days |
| 51-100 | 3 days |
| 101+ | 2 days |
Curved System
Wall Frames
Desk
Tower
Trappa Post
| Quantity | Production Days |
|---|---|
| 1-10 | 1 day |
| 11-25 | 1 day |
| 26-50 | 1 day |
| 51-100 | 2 days |
| 101+ | 3 days |
Desk
| Quantity | Production Days |
|---|---|
| 1-10 | 1 day |
| 11-25 | 1 day |
| 26-50 | 1 day |
| 51-100 | 2 days |
| 101+ | 3 days |
Tower
| Quantity | Production Days |
|---|---|
| 1-10 | 3 days |
| 11-25 | 5 days |
| 26-50 | 5 days |
| 51-100 | 7 days |
| 101+ | 10 days |
Trappa Post
| Quantity | Production Days |
|---|---|
| 1-10 | 2 days |
| 11-25 | 3 days |
| 26-50 | 4 days |
| 51-100 | 7 days |
| 101+ | 10 days |
Directories
Projecting Snap
Projecting
Suspending Snap
| Quantity | Production Days |
|---|---|
| 1-10 | 1 day |
| 11-25 | 2 days |
| 26-50 | 3 days |
| 51-100 | 5 days |
| 101+ | 7 days |
Projecting Snap
| Quantity | Production Days |
|---|---|
| 1-10 | 2 days |
| 11-25 | 3 days |
| 26-50 | 4 days |
| 51-100 | 5 days |
| 101+ | 6 days |
Projecting
| Quantity | Production Days |
|---|---|
| 1-10 | 1 day |
| 11-25 | 2 days |
| 26-50 | 2 days |
| 51-100 | 3 days |
| 101+ | 5 days |
Suspending Snap
| Quantity | Production Days |
|---|---|
| 1-10 | 2 days |
| 11-25 | 3 days |
| 26-50 | 4 days |
| 51-100 | 5 days |
| 101+ | 6 days |
Pylon
Suspending
Tri-Tower
Info Center
| Quantity | Production Days |
|---|---|
| 1-10 | 2 days |
| 11-25 | 3 days |
| 26-50 | 4 days |
| 51-100 | 7 days |
| 101+ | 10 days |
Suspending
| Quantity | Production Days |
|---|---|
| 1-10 | 1 day |
| 11-25 | 2 days |
| 26-50 | 2 days |
| 51-100 | 3 days |
| 101+ | 5 days |
Tri-Tower
| Quantity | Production Days |
|---|---|
| 1-10 | 3 days |
| 11-25 | 5 days |
| 26-50 | 7 days |
| 51-100 | 10 days |
| 101+ | 15 days |
Info Center
| Quantity | Production Days |
|---|---|
| 1-10 | 2 days |
| 11-25 | 3 days |
| 26-50 | 4 days |
| 51-100 | 7 days |
| 101+ | 10 days |